Privacy Policy

Ball-O-Shot Ltd. (“Ball-O-Shot,” “we,” “us”) respects your privacy. This policy explains how we collect, use, and protect personal information when you visit our website or submit a quote request.

1. Information We Collect

Information you provide

When you submit a quote request or contact form, we collect:

• Name and company or organization name
• Email address and phone number
• Type of event or establishment and estimated quantity
• Any other details you choose to include in your message

Automatically collected data

We do not use analytics tracking, cookies, or third-party advertising scripts. The only browser storage we use is “localStorage” to remember your language preference (English or French). This does not identify you personally.

2. How We Use Your Information

We use the information you submit solely to:

• Respond to your quote request or inquiry
• Prepare and send you a customized proposal
• Follow up on your request if we do not hear back

We do not sell, share, or rent your personal information to third parties. We do not send unsolicited marketing communications.

3. Data Retention

We retain quote request information for up to 12 months after the date of submission, or for as long as necessary to fulfill a business relationship. You may request deletion at any time (see Section 6).

4. Third-Party Services

Our website loads fonts from Google Fonts (fonts.googleapis.com). Google may collect limited technical data (IP address, browser) as part of this CDN service. See Google's privacy policy for details.

No other third-party scripts, advertising networks, or data processors have access to information collected through this website.

5. Security

We take reasonable technical and organizational precautions to protect your personal information. Form submissions are transmitted over encrypted connections (HTTPS). However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Under Quebec's Law 25 (Act respecting the protection of personal information in the private sector) and Canada's PIPEDA, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent to our use of your information at any time
• Request a portable copy of your data

To exercise any of these rights, contact us at the address below. We will respond within 30 days.

7. Contact

For any privacy-related questions or requests:

Ball-O-Shot Ltd.
balloshot@gmail.com
(514) 224-3773
Montréal, QC, Canada

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date. Continued use of the website after changes constitutes acceptance of the revised policy.